Customer service

If you have any questions, please check our Frequently Asked Questions menu, where we have collected the most frequently asked questions in the case of electricity and gas services.

If you have any further questions, please contact your professional adviser or contact us by the following contact details:

E2 Small and Medium Business Customers Sales and Customer Service Department

In order to provide you with faster service, please provide – in case of a telephone inquiry – the nine-digit customer ID of E2 Hungary Zrt.

Phone: +36 80 180 202 (workdays between 9.00 and 16.00)
Postal address: 6701 Szeged. PF: 1271
E-mail: kkv@e2hungary.hu

E2 Public Procurement and Key Customer Service Department

Postal address: 1502 Budapest. PF: 501
E-mail: kiemeltugyfelkapcsolat@e2hungary.hu

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If you would like to make a report under Whistleblowing Act XXV of 2023, please instead of using the contacts to our Customer Service, contact us using the information below (by e-mail or phone):

Phone: +36 1 884 8734

E-mail: whistleblowing@met.com

The information of the MET Internal Whistleblowing System is available here (only in Hungarian).